Designing and Implementing Performance Improvement Plans (PIPs) that Really Work

Duration: 60 minutes

It’s great to give positive feedback to employees. In fact, managers don’t give enough of it. But in some cases, what employees need most is not praise but candid feedback about weaknesses that endanger their job or prevent their career advancement.

It’s the manager’s job to deliver that feedback as part of a well-thought-out performance improvement plan. But too many managers and supervisors shirk this critical responsibility.


Why? They're either afraid to confront workers about substandard results or they just don't understand how important it is.

Practicing avoidance is doubly disastrous. Without frank and specific feedback, low performers continue to deliver unacceptable results—or may even slide further. And there’s worse news: When top performers see that managers tolerate poor results from other team members, they get frustrated and leave.

Luckily there’s a solution. Managers can be taught how to deliver feedback that boosts performance. They simply need a blueprint for how to design, deliver and follow up on performance improvement sessions.

LEARNING OBJECTIVES

In this webinar you will learn how to:

  • Talk to employees candidly about unacceptable performance
  • Conduct a “root-cause analysis” to determine why there is a problem. Fair warning: YOU may be part of the problem!
  • Design a performance improvement plan (or PIP) that is specific, time-bound, and fact-based
  • Identify and remove barriers that that stand in the way of improvement
  • Secure from employees a re-commitment to high performance

ABOUT THE SPEAKER

With 30 years of human resource management experience, Carol Hacker is the former Director of Human Resources for the North American division of a European manufacturing company, Employee Relations Manager for the Miller Brewing Company and County Office Manager for the US Department of Labor. She is in her 26th year in business as President and CEO of Hacker & Associates, a management consulting and seminar company.

Carol has developed and implemented training programs for over 500,000 people in business, industry, and government throughout North America and Europe. She’s the author of over 400 published articles and 14 books including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People. She earned her BS and MS with honors from the University of Wisconsin.

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Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option close

Live Recording

Live Only

Participation in the live upcoming webinar

Recording

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live and Recording

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Package

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

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