Emotionally Intelligent Leadership

Duration: 90 minutes

Emotional intelligence (EQ) is the ability to identify, understand, and manage emotions in positive and constructive ways. A high EQ is one of the most highly desired job skills today. Smart hiring managers and HR professionals make a concerted effort to evaluate EQ when screening candidates. (more details below)


WHY ATTEND

Employees with high EQ are:

  • Better listeners
  • Better problem solvers
  • More emotionally stable and empathetic
  • More open-minded
  • More flexible and open to change
  • Better conflict managers
  • Better team players

But what about an existing employee who struggles because of a low EQ? Luckily, unlike IQ, an EQ is variable and can be increased with intentional effort.

And managers can boost their own EQ too— resulting in a higher quality of leadership and communication.

In this webinar, communication expert Pamela Jett will teach a step-by-step guide for evaluating and improving the EQ of your employees and yourself.

LEARNING OBJECTIVES

You will learn how to: 

  • Hire for high EQ
  • Identify and use emotions in a constructive way—the backbone of emotionally intelligent leadership
  • Understand where emotionally intelligent people fall on the spectrum between emotionally passive and emotionally aggressive. 
  • Assess the EQ of your employees and prioritize where to focus your EQ improvement efforts 
  • Utilize resources and tools to improve your EQ
  • Employ reflective listening skills-- a key trait of emotionally intelligent leaders

    ABOUT THE SPEAKER

    With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. Pamela works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.

    Certification

    This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

    What You Get With Each Option

    Live Recording

    Live Only

    Participation in the live upcoming webinar

    Recording

    Recording Only

    Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

    Live and Recording

    Live + Recording

    Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

    Event Package

    Event Value Pack

    Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

    What You Get With Each Option close

    Live Recording

    Live Only

    Participation in the live upcoming webinar

    Recording

    Recording Only

    Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

    Live and Recording

    Live + Recording

    Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

    Event Package

    Event Value Pack

    Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

    About Webinar Connections close

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