How to Build a Culture of Coaching

Duration: 90 minutes

Every manager has heard that it's important to "coach" their employees. Unfortunately, few managers really understand how to do it well. Even fewer managers truly appreciate the importance of coaching. But without a feedback-rich coaching culture, employees don't get candid assessments of where they stand and where they're headed. They don't have access to meaningful dialogue about performance, expectations, and goals. In the most serious situations, good employees may even struggle to understand what their job actually is.

As a result, they disengage. Morale drops and productivity sinks. Worst of all, managers end up blindsided by retention problems they've got no way to explain.

So what can be done? The most successful companies build feedback and coaching directly into every interaction with every employee. They build a “culture of coaching.” In this fast-paced and engaging webinar, internationally recognized speaker and HR expert Pamela Jett will teach you how to do it, too. (more details below)


WHY ATTEND

A culture that’s rich in feedback and coaching doesn’t happen overnight.

Most managers have received guidance on things like annual performance reviews, but few have been trained on becoming their employees’ trusted resource for consistent, timely, meaningful feedback and coaching.

The benefits are hard to dispute: vast improvements in performance, employee engagement, retention, and job satisfaction. Consistent coaching is also credited with fewer surprises, tighter employee/management alignment, and increased skill growth.

This webinar, featuring corporate communication expert Pamela Jett, will teach executives, HR professionals, managers and supervisors how to build a culture of coaching at their company.

LEARNING OBJECTIVES

This session will cover: 

  • Coaching vs. teaching, training & managing: How to leverage the differences 
  • Why you can’t just assume every manager will make a great coach and how to spot potential “coaches”
  • A coaching culture starts at the top: 5 steps key leaders need to take.
  • Mastering crucial coaching skills including assuming the coaching mindset and asking the right questions 
  • Unleash the power of questions.
  • Check your mind-set: Are you ready to coach?
  • 3 key activities that can solidify “coaching” as the new norm with your team.
  • Communication keys to great coaching conversations.
  • Don’t sabotage your success: 5 things great coaches would never say.

    ABOUT THE SPEAKER

    With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. Pamela works with professionals to better understand that "words matter" when we are looking to achieve results, make an impact and improve effectiveness. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007, Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.

    Certification

    This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

    What You Get With Each Option

    Live Recording

    Live Only

    Participation in the live upcoming webinar

    Recording

    Recording Only

    Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

    Live and Recording

    Live + Recording

    Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

    Event Package

    Event Value Pack

    Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

    What You Get With Each Option close

    Live Recording

    Live Only

    Participation in the live upcoming webinar

    Recording

    Recording Only

    Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

    Live and Recording

    Live + Recording

    Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

    Event Package

    Event Value Pack

    Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

    About Webinar Connections close

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