No More Excuses! Unleash the Power of Accountable Communication

Duration: 90 minutes

A single, powerful factor separates super-achieving teams from those that throw around phrases like not my job and nobody told me: Accountability.

Humans are more creative, more responsive to challenges, and more capable of serving the needs of others when they are held accountable. In this interactive session attendees will learn how to unleash the power of accountable communication to stop the blame game, banish excuses, and boost productivity. (more details below)


WHY ATTEND

Great supervisors have a unique talent for tapping into employees’ personal accountability. But teams with low levels of accountability are led by managers who are sloppy about defining roles, assigning ownership of tasks and ensuring individuals deliver results.

When managers haven’t mastered this fundamental leadership skill, the consequences can be catastrophic. Projects stall, communication breaks down, people point fingers, morale tanks. And when star employees realize they don’t work on a high-performing team, they head for the door.

LEARNING OBJECTIVES

In this session you will learn how to:

  • Recognize the symptoms of an accountability problem by learning what accountability does and doesn’t look and sound like.
  • Shut down “blamestorming” and identify the conditions that lead to this destructive behavior 
  • Master the power of asking “accountable questions.”
  • Diagnose and remove common barriers to accountability: ego, fear, perfectionism.
  • Strike “non-accountable” words and phrases from your vocabulary and replace them with “accountable” words and phrases. 
  • Teach employees how to acknowledge mistakes and take responsibility without making excuses or sounding weak.
  • Assume the important leadership role of “problem giver.”

ABOUT THE SPEAKER

With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. Pamela works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.

CERTIFICATION

This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

What You Get With Each Option

Live Recording

Live Only

Participation in the live upcoming webinar

Recording

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live and Recording

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Package

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option close

Live Recording

Live Only

Participation in the live upcoming webinar

Recording

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live and Recording

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Package

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

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