Managers need to confront ‘bad-attitude’ employees with direct feedback about specific unacceptable behaviors that your managers can frame as temporary and possibly changeable.
The ABC Method: Handling A Bad Attitude program gives managers the knowledge they need to change negative behaviors and get problem-workers back on track.
In this program you'll learn:
When you use this approach, one of two things will happen: The employee will bring his behavior in line with your expectations. Or your managers quickly discover that he won’t – in which case he doesn’t belong on your team. Either way, your managers resolve the problem quickly and decisively. And in the end, that’s good for everyone.
This "Quick Take" module is:
Short – just about 10 minutes long – so even your most impatient managers will watch it
Focused - It delivers a single “aha” that will change behavior
Perfect for both team and individual training sessions.
This module includes:
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