The Anatomy of a Dysfunctional Team

Duration: 60 minutes

Teams don’t become dysfunctional because of low trust, personality clashes or personal agendas. These are merely the symptoms of a deeper, core problem: low conversational capacity.

What is conversational capacity? It refers to a team’s ability to have open, balanced, non-defensive dialogue about difficult subjects. A team with high conversational capacity can perform well, remaining on track even when dealing with their most troublesome issues. A team with low capacity, by contrast, will see their performance derail over a minor disagreement.




In this webinar, author and communication consultant Craig Webber will share compelling research and memorable stories to show that conversational capacity isn’t just another aspect of effective teamwork—it defines it. A team that cannot talk about its most pressing issues isn’t really a team at all. It’s just a group of people that can’t work together effectively when it counts.

Weber will outline a proven discipline—a veritable conversational martial art—that allows people and their teams to remain open, balanced, and non-defensive as they tackle their most troublesome issues. Even better, he’ll show you how to use your daily work experience as an ideal place to practice and build your conversational competence. Armed with this discipline, your team can respond to tough challenges with greater agility and skill, performing effectively in circumstances that incapacitate less disciplined teams.

LEARNING OBJECTIVES

In this webinar you will learn how to:

  • Use skills that strengthen the problem-solving and decision-making capacity of individuals and work groups.
  • Foster interpersonal and team dynamics that are increasingly open, rigorous, balanced, and respectful.
  • Face both difficult people and challenging circumstances with higher levels of grace, skill, and presence-of-mind.
  • Break down the restrictive barriers between people (and functions) with differing views, agendas and perspectives.
  • Cultivate more effective working relationships with other people and groups—even when they are not making it easy.
  • Facilitate more focused and productive meetings.
  • Use your expanding discipline to build healthier, more effective working relationships and institutions.

ABOUT THE SPEAKER

Craig Weber is the author Conversational Capacity: The Key To Building Successful Teams That Perform When The Pressure Is On (McGraw-Hill, 2013), and the founder of The Weber Consulting Group - an alliance of experts committed to helping people build more resilient, healthy, and agile organizations. He helps an eclectic range of clients improve their performance by treating dialogue as a discipline.

Craig has worked with executives, managers, and teams from such diverse organizations as Boeing, Pfizer, The Royal Bank of Canada, Novo Nordisk, NASA, Clif Bar, SAIC (Science Applications International Corporation), Suncorp Insurance & Finance, Australia, The CDC (The Centers for Disease Control & Prevention), The Georgia Health Policy Center, and Los Alamos National Laboratories. For over 15 years Craig has also conducted workshops for Vistage - an organization committed to helping CEOs and top executives increase their leadership effectiveness. He was awarded the Vistage International 2012 Speaker of The Year Award.

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Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

What You Get With Each Option close

Live Recording

Live Only

Participation in the live upcoming webinar

Recording

Recording Only

Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

Live and Recording

Live + Recording

Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

Event Package

Event Value Pack

Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

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