Too many employee lawsuits are filed because managers and supervisors mishandle tricky legal situations. Why does this happen?
Two reasons: Either, they were never trained, or, more likely, the training they received didn't stick. It's no surprise, studies show that 80% of training is forgotten in 30 days unless the information is revisited.
Each of the 6 topics in this kit includes:
Short-form: Just six to 10 minutes long. Today's adult learners can't sit for extended periods of time absorbing training material.
Single-Concept: Teaching people just one concept at a time vastly increases the likelihood that learning will be retained and deployed successfully. Each program delivers a single "aha moment".
Research-based: Learners that perceive their training as credible drives a higher level of behavior change.
The research says you’ll get high engagement and high knowledge retention if you structure training events in short segments that focus on one, research-based concept, not three, or four or five.
How to Terminate Poor Performers – Without Provoking a Lawsuit (9:44)
Terminations, no matter how clear cut, are legal minefields. In this Quick Take you’ll learn the #1 managerial oversight that gives terminated employees traction in a lawsuit, the most common mistake supervisors make during the actual termination conversation, the main reason terminated employees sue and a blueprint for terminating employees in a way vastly reducing the likelihood you’ll get sued.
Employee Complaints: What Every Manager Must Know (11:37)
Managers and supervisors play a critical role in handling employee complaints and preventing legal action. Why? Because very often they’re the first point of contact when a complaint is filed.
FMLA Certification: What Every Manager Must Know (8:41)
Most workers play by the rules when it comes to FMLA. But there are some who take unfair advantage of FMLA and sooner or later you’ll have to deal with them.
Sexual Harassment for Supervisors: Not-So-Obvious Cases That Can Trip You Up (8:51)
Most supervisors can recognize cases of blatant sexual harassment – where, for instance, an employee makes a crude or threatening advance. Or where an employee touches another in a way that’s clearly out of bounds. But what about those less obvious cases?
Progressive Discipline: The 'Career Advocate' Method for Salvaging Endangered Employees (8:21)
Too many managers overlook the positive role progressive discipline can play, and they miss out on opportunities to change behavior and salvage employees who are worth trying to keep. That’s the main subject of this Quick Take, which will explore what managers can do to maximize the likelihood that “endangered” employees will turn themselves around.
The 'Self-Check Technique' for Revealing Unconscious Bias (9:00)
In this presentation, we provide a roadmap to the Self-Check Technique for unconscious bias. You will learn why unconscious bias is the leading cause of discrimination lawsuits and what you can do to prevent them.
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