Turning Around Employees Who Need an Attitude Adjustment

Duration: 60 minutes

Do some people in your company need an attitude adjustment?

  • The guy with the “punch the clock” mentality who does the minimum but expects generous raises. 
  • The lady with a “the company is out to get me” approach to every situation. 
  • The employee that thrives on gossip and creating drama with no concern for the repercussions.

When you see this kind of behavior, look beyond the individual employee. The real problem is probably the employee’s boss, who has likely been sending the wrong messages to employees. How are these messages being sent? By tolerating negative attitudes, turning a blind eye to bad behavior and fostering an entitlement mentality. All of which damages your company’s culture, spirit, productivity, profitability and competitiveness.

How do great managers get employees to understand that by doing more for the company, they’re doing more for themselves? That’s the subject of this no-nonsense presentation by Carol Hacker.

      LEARNING OBJECTIVES

      Highlights of this seminar include: 

      • The importance of identifying the causes of negativity.
      • How to use the “behavior blindness” technique to approach employees who need an attitude adjustment.
      • 5 key steps to take when an agreement is reached that there is a problem.
      • How to successfully coach your employees in helping them turn around bad attitudes.
      • Giving critical feedback without causing defensiveness and making matters worse.
      • The importance of explaining the consequences of failure to make an attitude adjustment.
      • Using positive reinforcement to encourage dissenters to be team players.
      • The importance of documenting to protect yourself and your organization from a charge of unfair discipline and/or wrongful termination.

      ABOUT THE SPEAKER

      Carol Hacker is a celebrated speaker, author, founder and president of Hacker & Associates, a management consulting and seminar company established in January 1989 and headquartered in Atlanta, Georgia. She is nationally recognized as a "high-content presenter who motivates." Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence and a commitment to excellence.

      As the author of over 350 published articles, scores of audio CDs and 13 books (including the bestseller, Hiring Top Performers-350 Great Interview Questions for People Who Need People), Carol’s thought-provoking, skill-building seminars are guaranteed to energize you with loads of practical information that can be put to use immediately. Her viewpoint is the result of her successful business career including a position as the Director of Human Resources for the North American Division of a European manufacturing company, and an academic background that includes a B.S. and M.S. with honors from the University of Wisconsin.

      Certification

      This program has been approved for 1.5 recertification credit hour(s) through the HR Certification Institute (HRCI) & Society for Human Resource Management (SHRM).

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      Event Package

      Event Value Pack

      Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

      What You Get With Each Option close

      Live Recording

      Live Only

      Participation in the live upcoming webinar

      Recording

      Recording Only

      Full MP4 recording of webinar, including Q&A. Choose digital download or CD-ROM by mail.

      Live and Recording

      Live + Recording

      Participation in the live webinar + Full MP4 Recording. For recording, choose digital download or CD-ROM by mail.

      Event Package

      Event Value Pack

      Participation in the live webinar + Full MP4 Recording + Audio-only MP3 recording. For recordings, choose digital download or CD-ROM by mail.

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